30-day money-back guarantee
If you are not satisfied with Genome for some reason, you
can return your license for a full refund.
Encrypted secure order process
Our resellers offer secure, encrypted order processes to
protect your personal information. In this context, you may also wish to read
have given us your explicit consent.
Orders will be processed within one business day after you
have placed your order (whether you decide to order via one of our resellers or
purchase directly from us). You will then receive a license key and
instructions by e-mail so that you can download Genome from our website. Please
note that you require a Genome user account to download any version of Genome.
When you purchase a Genome license, we can either set up an account for you or,
if you prefer, we can upgrade an existing user account as soon as your order
has been processed.
If you ever lose your license key, we will provide a new
copy free of charge.
Access to upgrades
All Genome license prices listed on our web site and by our resellers are one-time fees. All Genome licenses
include one year of access to all upgrades, bug fixes and support. Additional
years of subscription can be purchased any time, at 30% of the original list price.
Users will be alerted when major new releases are available.