Thank you for your interest in GENOME. Genome licenses can be either be purchased directly from us or via one of our resellers (see list).

Purchasing Genome directly from us
You can contact us directly by e-mail (sales@genom-e.com) to purchase licenses, especially if you wish to

• Process a Purchase Order
• Request special offers, packages and additional services
  
• Apply for a Genome Community Edition license
• Extend your subscription to upgrades and support
  

We accept all major credit cards and purchase orders. Here are our account details for wire transfers:

30-day money-back guarantee
If you are not satisfied with Genome for some reason, you can return your license for a full refund. 

Encrypted secure order process
Our resellers offer secure, encrypted order processes to protect your personal information. In this context, you may also wish to read our privacy policy. We do not pass on details to any third parties, unless you have given us your explicit consent.

Rapid delivery
Orders will be processed within one business day after you have placed your order (whether you decide to order via one of our resellers or purchase directly from us). You will then receive a license key and instructions by e-mail so that you can download Genome from our website. Please note that you require a Genome user account to download any version of Genome. When you purchase a Genome license, we can either set up an account for you or, if you prefer, we can upgrade an existing user account as soon as your order has been processed.

Recoverable license
If you ever lose your license key, we will provide a new copy free of charge.

Access to upgrades
All Genome license prices listed on our web site and by our resellers are one-time fees. All Genome licenses include one year of access to all upgrades, bug fixes and support. Additional years of subscription can be purchased any time, at 30% of the original list price. Users will be alerted when major new releases are available.